Frequently Asked Questions

GeneralWeatherFood & DrinkDiscountsPark Accessibility

SeaWorldAquaticaBusch GardensDiscovery Cove

General

An important update regarding coronavirus

As part of our continued commitment to the safety of our guests and Ambassadors, and out of an abundance of caution, we are temporarily closing all of our theme parks. This temporary closure is effective  16th March through the end of the month.

During this time our animal care experts will continue to look after the health, safety and nutritional needs of the animals in our care. Our animal rescue and rehabilitation operations will also continue to operate.

We are monitoring this evolving COVID-19 (coronavirus) situation closely and coordinating with public health officials. We look forward to welcoming our valued guests back to our parks soon.

If you have specific queries about your booking, please click here.

What is the address of each park?

  • SeaWorld - 7007 Sea World Drive, Orlando, Florida, 32821
  • Aquatica - 5800 Water Play Way, Orlando, Florida, 32821
  • Busch Gardens - 10165 McKinley Drive, Tampa, Florida, 33612
  • Discovery Cove - 6000 Discovery Cove Way, Orlando, Florida, 32821

How much is parking?

SeaWorld
$25 – General Parking
$35 – Preferred Parking

Aquatica
$25 – Cars and motorcycles
$30 – RVs
$35 – Preferred Parking

Busch Gardens
$25 - General Parking for cars, motorcycles, trucks, recreation vehicles and campers
From $30 - Preferred Parking

Discovery Cove
Self-parking at Discovery Cove is complimentary


Prices are subject to change without notice.

When does the 14 day validity of my ticket start?

The 14 day validity begins from the first day that you activate the ticket at ANY of the parks, including Discovery Cove. From this time, you will have 14 days unlimited access to all of the parks included in your ticket.

What credit cards are accepted in the parks?

The SeaWorld Parks accept MasterCard, Visa, American Express, Discover and JCB at all ticket booths, restaurants and gift shops with proper identification. We also provide ATMs throughout the park for your convenience.

Can I smoke in the parks?

SeaWorld Parks & Entertainment are committed to providing a safe and friendly environment. Therefore, we provide designated smoking stations throughout each park. All indoor areas are strictly smoke-free environments. Outdoor smoking stations are designated in guest areas by smoking urns, benches and "Designated Smoking Area" signs, which are situated near most restrooms. These signs are marked on each park map.

Where do I find a lost child?

Ask the nearest park ambassador for assistance regarding any missing children.

What should I do if I lose something in the parks?

All lost and found items will be held for 90 days. If you’ve left items behind, please email the respective Guest Relations team.

  • Click here to email SeaWorld
  • Click here to email Aquatica
  • Click here to email Busch Gardens
  • Click here to email Discovery Cove

With the following information:

Full Name
Full Address
Lost Item details including date and possible location of park where the item was last seen. Please provide as much detail as possible including the brand name, colour, size, material etc.

What should I do if I have an issue with something I bought in the parks?

For any merchandise related enquiries please click here to email the team.

What are the safety requirements for our rides?

Safety is our highest priority, and we meet or exceed all safety guidelines set forth by state agencies, industry organisations, as well as our ride and slide manufacturers. Each ride has a posted safety warning sign at the entrance, which may be different for each attraction. Guests should review these safety requirements, based on manufacturer guidelines and our park safety protocols. Please see a park ambassador at the ride if you have any questions.

Weather

What if there is a hurricane during my visit?

Our "Peace of Mind" Hurricane Policy states: In the event a named tropical storm or hurricane approaches Orlando, Tampa, or a guest's hometown, the parks will reschedule or refund individual park tickets booked. The parks will not apply any cancellation or change fees for this service.

What happens if there is inclement weather in the area?

The safety of all our guests and team members is our top priority. Inclement weather may cause us to temporarily close rides or areas of the park.

Food & drink

Am I allowed to bring food or drink into the park?

Hard and soft coolers, glass containers, food such as sandwiches, meals, etc., and flavoured drinks may not be taken into the park. However, snacks in individual serving sizes (cracker packs, bags of chips, fruit snacks, etc. that are under 3.5 oz), bottled water and baby food in plastic containers may be taken into the parks.

What if I have specific dietary requirements?

Guests with special dietary needs can address these directly with the parks on:

  • Click here to email SeaWorld
  • Click here to email Aquatica
  • Click here to email Busch Gardens
  • Click here to email Discovery Cove

Discounts

Do you offer a disabled visitor and carer discount?

SeaWorld Parks & Entertainment offer a discount for guests with disabilities and one support companion. The discount is intended for guests who are not able to reasonably enjoy our park (i.e. people who are blind, deaf, and wheelchair dependent).  Guests who are eligible for this rate receive a 50% discount off the regular single day admission price. On the day of your visit, please inform our park ambassador at the time of your purchase, they will be happy to assist you.  This discount is only available at the park on the day of your visit and is not valid towards the purchase of the multi-park admissions, online products or the annual pass.

Do you offer a military personnel discount?

Unfortunately, we are unable to offer any discounts or offers on park tickets for current/ex British Military personnel.

Do you offer a emergency services personnel discount?

Unfortunately, we are unable to offer any discounts or offers on park tickets for current/ex Emergency Services staff.

Park Accessibility

What is the Ride Accessibility Programme?

Within each of our parks we operate a Ride Accessibility Programme (RAP) which will enable those with any specific needs or special requirement to avoid standing in queues for an extended amount of time, as we understand that the process can be quite distressing. The guest will be placed in a virtual queue which will allow your party to wait the same amount of time, outside the constraints of a physical line. You can register for the RAP programme at each of the Guest Services counters at the entrance to each park. You will be given information on the specifics of where to go (i.e. exit or entrance) for each ride and information to give to the park attendant operating each ride.

  • Click here to download the SeaWorld Guide
  • Click here to download the Aquatica Guide

Where can I find more information about the parks being Certified Autism Centers?

Click the park name below to find out more information:

Please also keep a look out on each of our park maps, as we have sensory guides for each area,  specifically designed for those with autism. Our members of staff are also fully trained on adapting elements of the park to suit those with autism, so they will do everything possible to ensure your needs and requirements are met. Within certain areas of each park we also have dedicated quiet areas that will enable the guest to take time out in a more relaxed environment.

Where can I download the IBCCES Sensory Guides?

The IBCCES Sensory Guide provides insight on how a child with sensory processing issues may be affected by each sense for rides and attractions at the SeaWorld Parks.

  • Click here to download the SeaWorld Guide
  • Click here to download the Aquatica Guide
  • Click here to download the Discovery Cove Guide.

Medical Condition Enquiries

If you have a specific enquiry relating to a medical condition that we have not mentioned, please click here to email the team to obtain the relevant information.

SeaWorld

Is there free WI-FI for guests?

We offer free Wi-Fi to our guests. After entering the park, select SeaWorldGuest to connect.

Can my children go to SeaWorld without me?

Unless they are participating in a SeaWorld camp or educational program, children under 13 years of age must be accompanied by an adult.

Do children need photo ID to get into the park?

Minors (guests who are younger than 18 years of age) are not required to present photo ID to enter the park.

Where do I go for help in the park?

Guest Services is located near the entrance of the park. Our friendly ambassadors are here to help you have an amazing day at SeaWorld. Below are some of the many services provided at this location:

  • Ticket upgrades
  • Booking tours or animal encounters
  • Show information
  • Lost and Found Items
  • Guides for guests with disabilities
  • Assistance for lost parties

Are lockers available at SeaWorld?

We offer three different sizes of all-day lockers for rent near the park entrance, ranging from 13"x7.5" to 22"x13.5" in size. Small single-use lockers are also available at Journey to Atlantis, Kraken, Manta, and Mako for a small rental fee.

Are prams or buggies available?

We offer single and double strollers for rental on a first-come, first-served basis at the rental shop near Guest Services.

Are wheelchairs or electronic convenience vehicles (ECVs) available?

At the rental shop, we offer wheelchairs and ECVs on a first-come, first-served basis.

What security procedure should I expect?

Our security procedures are designed to keep our guests, ambassadors, and animals safe. Please note the following tips and reminders from our security team:

  • All bags, backpacks, and packages are subject to inspection prior to entering the park.
  • The following items are not permitted to be brought into SeaWorld: weapons, glass bottles, cans, any other type of sharp object, straws, large hard or soft coolers, and any hazardous items or materials.
  • Please leave any unnecessary articles locked in your vehicle to expedite your entry into the park.

SeaWorld is not responsible for fire, theft, damage or loss of vehicle including articles left within.

What are the attraction restrictions?

As each attraction is unique, guests are encouraged to reference each posted safety warning sign at the ride entrance. Height requirements for each attraction are listed below:

  • Infinity Falls - 42" (107 cm) - 78" (192 cm)
  • Mako - 54" (137 cm) or taller
  • Kraken - 54" (137 cm) or taller
  • Journey to Atlantis - 42" (107 cm) or taller. Guests between 42" and 48" tall must be accompanied by a supervising companion (a guest who is 14 years of age or older).
  • Manta: 54" (137 cm) or taller
  • Wild Arctic - 42" (107 cm) or taller. Guests between 42" and 48" tall must be accompanied by a supervising companion
  • Big Bird's Twirl 'n' Whirl and Elmo's Choo Choo Train - 36" (91 cm) or taller. Guests below 36 inches must be accompanied by a supervising companion. Hand held infants may not ride these rides
  • Abby's Flower Tower, Slimey's Slider and Cookie Drop! - 42" (107 cm) or taller. Guests shorter than 42" tall must be accompanied by a supervising companion. Hand held infants may not ride these rides
  • Super Grover's Box Car Derby - 38" (97 cm) or taller with supervision companion. Guests who are between 38" and 40.9" tall must be accompanied by a supervising companion
  • Sea Carousel - 42" (107 cm) or taller. Guests shorter than 42" tall must be accompanied by a supervising companion. Hand held infants may ride permitted they sit on the bench with a supervising companion
  • Sky Tower - 48" (122 cm) or taller. Guests under 48" tall must be accompanied by a supervising companion. Hand held infants are permitted to ride with a supervising companion
  • Paddle Boats - 56" (142 cm) or taller. Guests under 56" tall must be accompanied by a supervising companion

Aquatica

What should I wear to Aquatica?

Please note that Aquatica is a family experience, therefore we ask that the appropriate swim attire be worn throughout your visit (i.e., no bathing-suit thongs, please). For the health & safety of all of our guests, children in diapers are required to use waterproof protectors. Appropriate swim attire required, cotton shorts or shirts, sport shorts, cover ups, loose fitting articles, or similar items are not permitted on body slides. Swim wear with buckles, rivets, or any sharp objects are not permitted on body slides. Footwear such as water shoes, sandals, or water socks are permitted, but not on body slides. Check each ride's entry sign for specific restrictions.

What happens if the park reaches capacity?

In order to ensure our guests' comfort and safety, Aquatica Orlando capacity is limited. Admission into the park may be suspended during the day due to periods of high attendance.

Where are Guest Services?

Guest Services is located at the park Main Entrance. Team members can assist you with the following:

  • Visitor information (hotels, campsites, points of interest)
  • Guides for guests with disabilities
  • Travel assistance
  • Lost and found
  • Lost children
  • General park information and assistance
  • Park Policies and Ride Restrictions in Spanish and Portuguese

In addition, baby-changing and baby-nursing areas, first-aid and a 24-hour automated teller machine may be found on-site.

Can I bring my camera on the rides?

Personal cameras are not permitted on water slides or tube attractions.

Can I wear goggles at Aquatica?

Swim goggles are permitted and may be purchased in several of our gift shops.

Where can I rent a locker?

Self Service All-Day rental for a small locker is $15 and large locker is $20. Three Self Service Rentals are located throughout the park: by Ihu's Breakaway Falls next to Kata's Kookaburra Cove, near Walkabout Waters across from Adaptations gift shop and at our Main Locker location across from Kiwi Traders gift shop. Picnic lockers are available at the front gate and must be rented from a ticket booth. Picnic lockers are also All-Day access and are $10 + a $10 refundable key deposit. Prices are subject to change; please check park for updates.

Where can I learn about Aquatica's Accessibility Policy?

Aquatica is committed to providing a comfortable experience for all of our guests. The wave pool beaches are sand; however, the remainder of the park has paved pathways. All rivers and family attractions have beach entries (no steps). Wheelchair ramps are available at Cutback Cove, Big Surf Shores and Loggerhead Lane. In addition, we have a transfer chair into Roa’s Rapids near the beach entry and a transfer stair near the entrance at Walkabout Waters. The park has five attractions designed with towers that do require stair climbing. The stairs are accessible by current ADA guidelines.

Service animals are welcome at Aquatica Orlando. Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. Please be aware that service animals are NOT permitted on any attraction at Aquatica Orlando.

Can Aquatica make accommodation for visually impaired guests?

We are happy to provide assistance for our visually impaired guests with a minimum of two weeks’ notice. Every effort will be made to provide assistance with less than two weeks’ notice, depending on availability, but as much notice as possible is appreciated. Please click here to email your request to the team. Guests requesting assistance will be contacted prior to their visit. When possible and based on Team Member availability, a guide may be provided for some period of time during your visit.

Are life vests available?

Safety is our number one concern, therefore, all guests under 48" are required to wear life vests on most attractions. Please see specific ride regulation signs for details.

Aquatica Orlando provides United States Coast Guard (USCG) Type III life vests in a variety of sizes and Type II for infants free of charge throughout the park. Only USCG Type II or III life vests may be worn; floatation devices such as noodles, swimmies, puddle jumpers, in-suit floatation devices, personal swim rings/floats and boogie boards are not permitted.

Personal life vests that are in good condition and clearly marked approved by the USCG - Type II, III and V may be worn at Aquatica Orlando if approved and tagged by our staff. Please visit our Concierge Cabana on the beach for details. Our concierge can also provide our guests with a coloured wristband to easily identify which rides they meet the height requirements for.

What kind of security should I expect at Aquatica?

Our security procedures are designed to keep our guests, ambassadors, and animals safe. Security procedures at Aquatica Orlando, may result in slight delays while entering the park. As a part of this process:

  • All bags, backpacks, and packages are subject to inspection prior to entering the park.
  • As a reminder, the following items are not permitted to be brought into Aquatica Orlando for the safety of our animals and our guests: weapons, glass bottles, cans, any other type of sharp objects, straws, large hard or soft coolers, and any hazardous items or materials.
  • Please leave any unnecessary articles secured within your vehicle to expedite your entry into the park.
  • Aquatica Orlando is not responsible for fire, theft, damage or loss of vehicle including articles left within.

What is a Cashless Wristband?

With the Cashless Wristband program, there’s no need to worry about carrying cash around all day long. Simply use your credit card or make a payment to set up a spending account at Guest Relations or the Information & Reservation Counter at the start of your day. You’ll be issued waterproof wristbands that can be used for purchases throughout Aquatica Orlando. Your account will automatically settle at the end of the day.

Can my children visit Aquatica without me?

Except when participating in an event intended for young guests such as our Adventure Camps, sleepovers, birthday parties and educational programs, SeaWorld Parks & Entertainment suggests that visitors 13 and younger be accompanied by an adult.

What are the attraction requirements?

For your convenience guests may have their height checked at our concierge cabana. Coloured wristbands and signs will indicate which attractions are accessible to each guest based on their height. In general, guests must review and comply with requirements posted at each attraction. Those under 48 inches are required to wear a life vest and must be accompanied by a supervising companion.

  • Riptide Race - 42" (107cm) or taller
  • KareKare Curl - 48" (122cm) or taller
  • Ray Rush - 42" (107cm) or taller
  • Taumata Racer - 42" (107cm) or taller
  • Ihu's Breakaway Falls - 48" (122cm) or taller
  • Omaka Rocka - 48" (122cm) or taller
  • Tassie's Twisters - Riders under 48" (122cm) must wear a life vest and be able to maintain proper riding position unassisted
  • Whanau Way - Riders under 48" (122cm) tall must wear a life vest and be able to maintain proper riding position unassisted in a double tube
  • Walhalla Wave - 42" (107cm) or taller
  • Dolphin Plunge - 48" (122cm) or taller
  • Roa's Rapids - Riders under 51" (130cm) tall are required to wear a life vest to experience this attraction
  • Loggerhead Lane - Guests under 48" (122cm) must wear a life vest
  • Kata's Kookaburra Cove - Children must be under 48" (122cm).  Adults/guardians must be accompanied by a child
  • Walkabout Waters - Children under 6 must be accompanied by a supervising companion
  • Cutback Cove & Big Surf Shores - Weak or non-swimmers without life vests should not go beyond black line. We strongly suggest that all swimmers wear a lift vest due to the nature of this attraction.

For full accessibility guidelines and ride restrictions, please download the Accessibility Guide.

Busch Gardens

Do you provide transportation to Busch Gardens?

Mears Destination Services offers round trip motor coach transportation from several convenient Orlando area locations to Busch Gardens Tampa Bay. Transportation is complimentary with any purchased Busch Gardens admission ticket. Reservations are highly recommended, due to demand.

Number of stops for each shuttle are not determined until day of trip. Your shuttle could potentially have a maximum of 3 stops on the route. For additional information, including pickup time and locations, please visit: https://secure.mearstransportation.com/MearsExpress/BuschGardens.asp or call +1-800-221-1339.

Are hands free cameras, harnesses and extensions allowed?

Please note that Selfie Sticks or any hand-held extension poles for mobile devices are not permitted on any ride.

The following conditions must be met for any hands-free cameras/camera harnesses to be permitted on a ride:

  • Chest-mounted and wrist-mounted harnesses are allowed.
  • Camera must be secured by a 3-point or more harness, over the riders’ shoulders and around the torso, that is snapped or buckled closed and cannot be detached by bumping.
  • Cameras with a case must be tightly snapped closed and the case must be securely attached to the harness with a screw-type pin or similar device. Similarly, an uncased camera can be directly and securely attached to the harness with a screw-type pin or similar device.
  • Please see ride attendant for ride-specific procedures.

Are lockers available at Busch Gardens?

All day self-service lockers are available for rent in the Morocco section of the park, by lost and found, near the entrance. The multi-use, key pad operated lockers can be used as often as you like throughout your day. Self-service kiosks accept cash and credit cards. For your convenience, there are three dimensions of All-Day Lockers available for rent: Standard lockers (7.5" x 13" x 18") cost $15 per day, Large lockers (10.5" x 16.5" x 18") cost $20 per day and Jumbo lockers (13.5" x 22.5" x 18") cost $25 per day.

Riders are not permitted to have any loose articles on any of our major attractions. The following locations will have one-time use, key pad operated lockers available for rent. Self-service kiosks accept cash and credit cards. One-time use locker pricing: $2.00 for the first two hours, and $1.00 for each additional hour, with a $20.00 per day maximum. Prices are subject to change. Transferable lockers are available for $8.

  • Montu
  • Cobra's Curse
  • Cheetah Hunt
  • Scorpion / Falcon's Fury
  • Kumba
  • Congo River Rapids
  • SheiKra / Stanley Falls Flume
  • Tigris

Are Segway’s allowed?

SeaWorld Parks & Entertainment is committed to providing guests a safe and enjoyable experience. Because of different pathway configuration and terrain as well as large crowds that include small children and strollers, we regret that we cannot permit the use of two-wheeled, self-balancing electric vehicles such as Segway’s. We are pleased to offer other forms of personal transportation, including electric convenience vehicles and standard wheelchairs and we encourage you to contact Guest Services with any questions you may have.

Can my children go to Busch Gardens without me?

Except when participating in an event intended for young guests such as our Summer Camps, sleepovers, birthday parties and educational programs, SeaWorld Parks & Entertainment suggests that visitors 13 and younger be accompanied by an adult.

Spending your birthday at Busch Gardens?

If you are spending your birthday at Busch Gardens stop by Guest Services and we'll give you a special birthday pin to let everyone know it's your big day!

What are the security procedures upon park entry?

Busch Gardens has increased security procedures, which may result in slight delays while entering the park. As a part of this process:

  • All bags, backpacks and packages are subject to inspection prior to entering the park.
  • All persons are subject to screening for prohibited items using walk-through or hand-held metal detectors prior to entering the park.
  • As a reminder, the following items are not permitted to be brought into Busch Gardens for the safety of our animals and our guests: weapons, knives, any other type of sharp objects, straws, large hard or soft coolers and any hazardous items or materials.
  • Any item that a guest presents that security deems unsafe or inappropriate will also not be inside the park. These decisions are made on a case by case basis.
  • Luggage, coolers, and bags with wheels are not permitted inside the park.
  • Please leave any unnecessary articles secured within your vehicle to expedite your entry into the park.
  • Busch Gardens is not responsible for fire, theft, damage or loss of vehicle including articles left within.

What is Busch Gardens Alcohol Service Policy?

Alcoholic beverages can be purchased at Busch Gardens by all Guests 21 years of age or older. Any guest who wishes to purchase an alcoholic beverage must present valid identification such as the original or copy of their passport (either on paper or captured on a mobile device) or driving license.

What should I wear?

Busch Gardens is a family destination, and requires that guests wear appropriate clothing while in the park. Shirts, skirts or pants (including jeans or shorts) and shoes must be worn at all times. Costumes and masks are not permitted in the park.

Where can I find additional information in the park?

Guest Services are located just inside the park to the left of the Main Entrance.

Representatives can assist you with the following:

  • Visitor information (hotels, campsites, points of interest)
  • Information for guests with disabilities
  • Show information for the hearing impaired
  • Travel assistance
  • General park information and assistance
  • Ticket and Pass upgrades
  • Behind-the-scenes guided tours

Can I rent a wheelchair or stroller?

Wheelchairs and Electric Convenience Vehicles (ECV's) may be rented at Stroller Rental near the front gate of the park in Morocco or can be reserved online prior to arrival. Wheelchairs and ECV's are available for a nominal fee on a "first-come, first served" basis to guests with disabilities. Guests may also use their own wheelchairs or single passenger ECV's.

Ride Information for Physically Challenged Guests:

At Busch Gardens, safety is the only consideration that takes precedence over fun. Thrill rides by their very nature create forces and speeds that may not be acceptable to some people, and may cause injury to some riders with pre-existing health conditions.

In general, all riders must be in good health. Those who have had recent surgery, expectant mothers, those with high blood pressure, heart conditions, neck or back problems and those with any impairment or condition that would prevent normal seating or use of safety restraints as provided, should not board.

Riders must be able to remain sitting up straight, keep their head erect, their back and shoulders against the seat back and their hands, arms, legs and feet down and inside the ride at all times. Each ride has its own restriction sign at the ride entrance. Please review these closely.

Visually Impaired Guests: Those guests with visual impairments must have someone (a companion or park ambassador) read the ride restrictions to them prior to boarding.

Casts and Limb Braces: Guests with casts or limb braces will be restricted from riding certain rides where the cast or brace may present a hazard to the guest or others. Please consult with our Guest Services representative for more information or if in doubt about your ability to safely experience a ride.

Guests with hard casts cannot ride Kumba, Montu or SheiKra.

Ride Accessibility: Guests who have physical conditions that would prevent normal seating or use of the safety restraints should not board the following rides:

  • Falcon's Fury
  • SheiKra
  • Cheetah Hunt
  • Stanley Falls Log Flume
  • Congo River Rapids
  • Kumba
  • Montu
  • Phoenix
  • Scorpion
  • Ubanga-Banga Bumper Cars
  • Sand Serpent
  • Tigris

Guests with limited physical ability should be able to continuously grasp lap bars and/or railings, maintain themselves independently in an upright position and be able to absorb sudden and dramatic movements on the attractions listed above.

During the evacuation of any ride, ambulatory guests may be removed before those guests requiring assistance. Guests accept any additional risk associated with an emergency evacuation.

Discovery Cove

Are reservations required to spend the day at Discovery Cove?

Since Discovery Cove limits attendance to about 1,300 guests per day, it is highly recommended you make a reservation for your visit. Also, if you are planning on visiting during the summer or near a holiday, you should book your reservation at least two months prior to your intended visit to ensure availability as these time frames tend to sell out early. Once you have made a reservation, you simply check in on the date of your visit. All you need is your name, confirmation number, and a photo ID for those guests over the age of 18.

What are the operating hours for Discovery Cove?

Discovery Cove is a full day adventure with operating hours of 8:00 a.m. - 5:30 p.m. daily.

What time does check-in begin?

Check-in begins at 7:15 a.m. If you’re participating in 3 or more add-on experiences during your visit to Discovery Cove, please plan to arrive by 7:30 a.m. for check-in and proper scheduling of your day. If your participating in Ray Feeding and your visitation date is between March 12 and November 4, please plan to arrive by 7:00 a.m. If your visitation date is between November 5 and March 11, please plan to arrive by 7:30 a.m.

What is included in a Day Resort Package?

The Day Resort Package includes the use of lockers, wet suit and towels during your stay, free parking at Discovery Cove, shower amenities, souvenir snorkel, breakfast, lunch, select beverages and snacks, access to the Explorer's Aviary, The Grand Reef, Freshwater Oasis, Serenity Bay, and Wind-Away River. This does not include the Dolphin Swim interaction.

When does the 14 day validity of my Discovery Cove ticket start?

When you book Discovery Cove, you need to choose the specific day that you wish to visit. The park operates on limited capacity each day to ensure that the experience is peaceful and tranquil for its guests. The 14-day validity begins from the first day that you activate the ticket at ANY of the parks. Therefore, you would just need to ensure that your visit date to Discovery Cove falls within this 14-day time frame. For example: If you wished to visit Discovery Cove on the 1st September, you could activate your tickets no earlier than the 19th August at any of the other parks (SeaWorld, Aquatica or Busch Gardens). If Discovery Cove was the first park you visited on the 1st September, the tickets would be activated on this date and valid for all other parks until 14th September.

Are there any age restrictions for unaccompanied minors?

SeaWorld Parks & Entertainment suggests that visitors 14 and younger be accompanied by an adult when visiting Discovery Cove.

  • Minors 15-17 visiting alone must have a parent or legal guardian sign "Authorization to Treat" form before allowing park entry. This form can be downloaded and completed in advance, please click here for more information.
  • All participants or their legal guardians are required to sign a Liability Release Form before experiencing the Dolphin Interaction. For more information on waivers, please click here.
  • Any guest under the age of 18 participating in the SeaVenture experience must have a liability waiver form signed by parent or legal guardian after watching the instructional video.
  • Unaccompanied minors must be at least 14 to participate in the Trainer for a Day program with an accompanying adult in the park with paid admission.

What is the age requirement to swim with the dolphins?

Guests of all ages are welcomed at Discovery Cove. Children ages 6-12 must be accompanied by a paying adult who is also participating in the dolphin swim experience. This policy was established to ensure the cognitive and physical stature of the child. These factors are taken into consideration to ensure children are able to interact in a group social setting, accept instructions, and understand the trainer. Also, the physical size of the child is taken into account since he/she will be in water that is approximately 3 feet deep with large, powerful animals.

How long is the dolphin swim experience?

The in-water dolphin experience is 30 minutes long. Beforehand, there is a short orientation session (10 minutes) led by Discovery Cove's expert dolphin trainers to discuss safety and offer an opportunity for participants to ask questions. Next, small groups wade into the shallow water of the Dolphin Lagoon for the in-water experience with the dolphins. At the end, one at a time, guests and a trainer will swim into deeper water for a personal "dorsal tow" back to shore. After the water experience, guests can view photographs and a video of their interaction and talk about their experience with trainers and other participants.

Booking a time for Dolphin Swim

Dolphin swim times are allocated upon check-in at Discovery Cove. We often suggest arriving at check-in as early as possible so that you have a wider range of time slots to choose from.

Booking a time for SeaVenture

SeaVenture experience times are allocated upon check-in at Discovery Cove. We often suggest arriving at check-in as early as possible so that you have a wider range of time slots to choose from.

Do I need to be a good swimmer to participate in the various experiences at Discovery Cove?

Even for non-swimmers, Discovery Cove has plenty to offer. Not only can you relax on the white sand beaches or one of our many hammocks, but we have an aviary full of exotic birds to hand feed. More importantly, however, we do provide life jackets so you can enjoy the waterways as well. The devices are designed to keep you afloat, so you would still be able to snorkel with the fish in The Grand Reef or take a journey down our Wind-Away River. The life jackets can even be worn in the dolphin lagoons!

Location Length  Shallowest Point    Deepest Point
Wind-Away River   1,600 feet    3 feet    8 feet
Serenity Bay   N/A    0-1 feet    4 feet
The Grand Reef   N/A    0-1 feet    12 feet
Dolphin Lagoon   N/A    0-1 feet    12 feet
Freshwater Oasis   N/A    0-1 feet     7 feet

Are there any restrictions for expectant mothers?

We do not place restrictions for expectant mothers; the decision is left up to each individual. However, guests should take the following into consideration: the day will involve swimming with water depths ranging from 3 feet to 15 feet. In addition, if you have chosen to participate in the Dolphin swim experience it will be with a live animal weighing in excess of 500 pounds. The experience will involve up-close activities such as kissing and touching of the dolphin, along with being towed 12 feet through the water while holding onto the dorsal fin of the dolphin. Therefore, we do ask that you consult a doctor prior to your visit. Please ensure that you explain the nature of the interaction and activities to receive a proper assessment.

Photo Packages

Our photo packages can be purchased in-park at Discovery Cove so that you can saviour your special day forever:

Discovery Package – Prices From $229

8-6 x 8 Prints (may be different or same images)
1-All-image Digital Photo Key
2- 6x8 frames
1-Digital Downloaded Print

Adventure Package - Prices From $169

8 - 6x8 Prints (may be different or same images)
2 - 6x8 frame

Island Package - Prices From $99

4 - 6x8 Prints (may be different or same images)

All-Image Digital CD - Prices From $199

Additional Items (with package)

6 x 8 Print - $10
16 x 24 Poster - $20
24 x 36 Poster - $25

Animal Trek, SeaVenture, The Shark Swim and Ray Feeding photo CD’s are all available individually for $60 plus tax. Alternatively, up to all four activities can be combined on one CD for $80 + tax.

All items do not include Sales Tax. Prices are to subject to change at any time without notice.

Do you provide transportation to Discovery Cove?

Discovery Cove provides complimentary transportation to and from SeaWorld Orlando for those guests who do not have their own transportation on the day of their visit. To utilise this service, there is a well-marked phone at the Bus and Taxi drop-off/pick-up station at SeaWorld. Simply pick up the phone to be connected with a shuttle dispatcher.

What should I wear to the park on the day of my visit?

Guests should bring their own swimsuits, and, if they choose, water socks or rubber pool shoes, hat, sunglasses and cover-up or dry clothes. Guests participating in the Trainer for a Day program are required to wear footwear during some portions of their day. Discovery Cove provides all guests with swim vests and/or wet suits. With the exception of watches and wedding bands, Discovery Cove guests may not wear jewellery, for the safety of the animals.

Will I need to wear a wet suit?

While in the water, we do require guests to wear either a wet suit (short or long depending on the season and guest’s preference) or a swim vest. This ensures our lifeguards are able to see guests as they swim underwater, thus, enhancing safety.

What do I need to bring with me to Discovery Cove?

Discovery Cove provides a mask and snorkel, towels and beach chairs. Guests may use their own masks and snorkels, if they prefer, but may not bring any other diving or swimming equipment into the park. Discovery Cove will also provide guests with a sample of specially formulated sunscreen that is safe for use in the animal habitats. Since meals, snacks and beverages are provided with admission to Discovery Cove, no other food, beverages or coolers are permitted. Guests may wish to bring books and magazines, a music player with headset or similar items to help them relax on the beach, and a camera to catch all of their special moments.

Are cameras and recording devices allowed in Discovery Cove?

Guests may use their personal cameras and recording devices throughout the park, with the exception of the Dolphin Lagoons and Shark Swim (for the safety of our animals and your photo equipment). We do allow other party members to take photos and videos of the interaction from our beach areas. In addition, we provide photographers to capture your memories.

Are prescription masks available at Discovery Cove?

Discovery Cove offers special prescription masks in various strengths on a first come, first serve basis.

What is the temperature of the water in the pools?

The temperature of our pools remains constant throughout the year. The fresh water Serenity Bay, Freshwater Oasis and Wind-Away River are maintained around 85-86 F (30 C). The salt water Dolphin Lagoon and The Grand Reef is maintained around 76-77 F (25 C).

How does Discovery Cove accommodate disabled guests?

Discovery Cove can accommodate guests with disabilities who are able to manoeuvre themselves with limited assistance (or with the aid of a personal assistant) during their dolphin experience and in the various wading locations. Discovery Cove also offers specially-designed outdoor wheelchairs with oversized tires for easy manoeuvring on the beach. The wheelchairs are not self-manoeuvrable and guests will need assistance operating them. Wheelchairs can be reserved by calling +001 407-513-4600.

Other Policies

  • Discovery Cove is not responsible for fire, theft, damage or loss of vehicle including articles left within.
  • Discovery Cove reserves the right to refuse admission or ask anyone to leave the park that is not in compliance with these rules.
  • Your presence in the park constitutes your consent to be photographed and/or recorded while in the park. You irrevocably grant SeaWorld Parks & Entertainment, Inc., and its affiliates, assignees, licensees and successors the right to use your image, voice and likeness in all forms and media for any purpose whatsoever throughout the world, in perpetuity, without any limitation or compensation. In addition, no photos, videos or other recordings taken by any park attendee may be used for any commercial purpose, gain, or other exploitation for profit without the express written consent of SeaWorld Parks & Entertainment, Inc.

Tell us about your trip!